E-mail Sending Etiquette

 

Nowadays, the skills to send formal e-mails properly has become crucial since numerous important matters must be conveyed via e-mail.

 

 

To start off, you must first understand the use of the To, CC, BCC, and Subject features.

 

To: fill in the e-mail address of the person to whom the email is being sent.

 

CC: fill in the e-mail address of the person who needs to be notified about the sending of the e-mail, but it i not the main recipient of our e-mail. Bear in mind that this is different from the "To" feature. In e-mail sending, CC is the abbreviation for "carbon copy," meaning that whoever's address appears after the CC: header will receive a copy of the message.

 

BCC: fill in the e-mail address of the person who needs to be notified about the sending of the e-mail, is not the main recipient of our e-mail, and cannot be seen by the other e-mail recipients.

 

Subject: fill in a brief title that clearly explains the contents of your e-mail. E-mails sent without a Subject are often flagged as spam, so make sure you fill in the Subject.

 

As an example:

"Request for a Supplementary Examination for Rizki Utami"

 

Or,

"Questions Regarding Today's Lecture Material"

 

E-mail is an abbreviation for electronic mail, meaning letters sent electronically. Therefore, the format for composing e-mails must still adhere to the format for writing regular letters. First, begin your email with a greeting. An example is as follows:

Dear Mrs. Dian,

 

You can also provide the person's work title. As an example,

Mrs. Dian Rusmiati

Head of ... Division

 

After that, immediately proceed with the email's contents. Introduce yourself first if necessary.

As an example:

This is (name), a student from the ... department.

 

If the recipient of the email already knows who you are, you may proceed with conveying the intention of sending your email right away.

Example:

I intend to submit.... through this e-mail.

 

Or,

I'd like to inquire regarding…

Use polite and formal language, and be as clear as possible so that the recipient fully comprehends what you're trying to say.

 

Continue with the closing sentence after you have finished delivering the content or the purpose of sending the email.

As an example:

I'm hoping you'll be able to approve my request/submission.

 

Or,

I look forward to hearing from you.

 

Next, thank the recipients of your e-mail for their time and attention.

 

Finally, add a complimentary closure to your email.

For example:

Best regards,

(Your full name)

 

Or,

Sincerely,

(Your full name)

 

After you've completed all of these sections, read through your e-mail one last time to ensure you've written everything correctly. If you have no doubts about your e-mail, then proceed to click Send.

And that is how you send a formal email. Good luck in all your future endeavors!

 

 

 

 

 

 

Translated by Maureen Amara Prasetyo (SMA Angela Bandung)